Elevate your leadership skills in retail as a Team Lead with Roots in Canada. Inspire a team and drive exceptional customer experiences while supporting store operations.
Roots is seeking a Team Lead to bridge the gap between leadership and sales associates. This role requires a minimum of one year in retail, ideally in luxury environments, and proven success in leading a sales team. You will manage POS systems, oversee daily bank procedures, and ensure that team members deliver outstanding service to customers.
Key Responsibilities:
• Drive a customer-focused selling culture at the store
• Collaborate with management to implement effective action plans
• Coach associates on customer service best practices




• Assist in onboarding and training current team members
• Perform daily opening and closing procedures
Requirements:
• 1+ years in retail apparel, luxury experience preferred
• Proven leadership and team management abilities
• Strong problem-solving and organizational skills
• Passion for customer service and brand loyalty
• Availability for varied shifts including weekends
Lead your team to success by cultivating brand loyalty through exceptional service and teamwork.
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📌 Team Lead at Roots Canada (Victoria)
🏢 Roots
📍 Victoria