Experience a rewarding career at Boyd Autobody & Glass as a Customer Service Representative, providing top-tier service in collision repairs. Drive customer satisfaction with every interaction.
Your primary role will emphasize effective communication with customers and insurance partners. As part of a supportive team, you will book repair appointments and manage administrative tasks to enhance operational success. With over 30 years of experience, Boyd Autobody is dedicated to both professional growth and a positive work environment.
Key Responsibilities:
• Implement the WOW (Wow Operating Way) to drive excellence
• Interact with customers through calls, emails, and face-to-face
• Organize repair schedules utilizing our management system
• Compile detailed repair orders with documentation
• Record customer interactions efficiently throughout the repair lifecycle
Requirements:
• High School Diploma as a minimum education
• At least 1 year of customer service experience preferred
• Robust communication skills in verbal and written forms
• Familiarity with Google and Microsoft Office tools
• Must possess a valid driver’s license
Elevate your customer service skills while supporting Boyd Autobody’s commitment to excellence in the collision repair industry.
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