OverviewAccertaClaim Servicorp Inc. (ACSI) and its subsidiary, Accerta Services Inc. (ASI), both known as Accerta, which is a social enterprise, manages dental, vision, drug, and healthcare benefits programs exclusively for government and social services agencies in Canada. Our targeted experience and creative technology provide reliable service, process continuity, cost savings, as well as accurate and insightful data that enables governments to make informed strategic decisions, reducing stress on the healthcare system through streamlined administration.Accerta is a Certified B Corporation which is a testament to the values on which we’ve built our business: serving our customers, caring for our employees, and supporting our community and the environment. Being part of the B Corp movement means we’re committed to continual improvement and making business a force for good.JOB TITLE:Senior Business AnalystEMPLOYMENT TYPE:Full-Time, Permanent, HybridResponsibilitiesEngage business partners and internal subject matter experts to identify and document business needsWork with business partners to ensure that IT development and implementations are meeting business strategiesTechnical knowledge expertise during info delivery session(s) to end usersPlan and execute business acceptance testing including preparation of test plans, execution of test cases, documentation of results and filing of defectsDevelop and/or provide input into internal and external communicationsCollaborate with Management in the development of internal training programsSupport Project implementation testing and sign-off recommendationQualificationsUniversity degree preferably in IT or Business5 years’ progressive experience as a Business Analyst or equivalent experience (knowledge of methodologies,



tools and techniques for testing and developing business requirements)Previous exposure to Project Management Methodologies and the desire to be mentored in the role of Project ManagerWorking towards a Project Management Professional (PMP) Certification is an assetStrong collaboration, facilitation, negotiation, and presentation skillsProactive and thrives in a fast-paced environmentKnowledge of diverse business processes and applicationsAbility to apply judgement and clear direction in a dynamic and ambiguous environment, leveraging well-developed analytical problem-solving and decision-making skillsProficiency with MS Office, Visio, and SQLExperience with Robotics Process Automation (RPA) projects in a Business Analyst role is a plusIdeally experience integrating RPA with other technologies such as OCR, CRM etc.Well-developed verbal and written communication skills, able to tailor communication style to the audience and to actively participate and influence conversations with stakeholdersResults oriented with a proven track record of delivering to deadlines, able to multitask and prioritize a wide range of tasks with an understanding of the big picture and interdependencies across systems and projectsAn enthusiastic team player who enjoys sharing knowledge,



experience and ideas and is open to the ideas and input of othersSelf-motivated and able to work independently with a willingness to take ownership and responsibilitySalary & BenefitsSalary:$61,600 to $83,000 annualPerformance Bonus:Up to 10% of annual salaryWhat We Offer:Group Benefits, Pension Plan, Performance-based incentive programs, Growth Opportunities, Volunteering, Hybrid Work Environment, Home Office Stipend, Mental Health Support, Member Assistance Program, Community Volunteering, Financial Wellness, Education Reimbursement, Employee Referral RewardFlexible Work ArrangementEmployees are expected to work on-site at least once per month at our Toronto office (777 Bay St., Toronto, ON), with additional in-office days as required based on business needs. Hybrid schedules are determined collaboratively between employees, managers, and teams.How to ApplyWe accept applications submitted via our Dayforce Portal – Click this link to apply. Please note that we use AI tools to support and enhance our recruitment process. Artificial intelligence (AI), however, is not used to screen candidates.Rest assured that your application will be reviewed thoroughly by our hiring team.Inclusion and Equal Opportunity EmploymentAccerta is an equal opportunity employer and committed to fostering diversity and inclusion in the workplace. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required throughout the recruitment process. Reasonable accommodation is also available on request for candidates taking part in all aspects of the selection process.We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.Final candidates for this position may be required to undergo a security screening, including criminal records check, judicial matters check, vulnerable sector screening and employment reference check.#J-18808-Ljbffr

📌 Senior Business Analyst - C$61,600 - C$83,000 A Year (Toronto)
🏢 AccertaClaim Servicorp
📍 Toronto