***Nous utilisons des**pour fournir des statistiques qui nous aident à vous offrir la meilleure expérience sur note site. Vous y trouverez des renseignements sur les témoins, ou vous pouvez les désactiver si vous préférez. Toutefois, en continuant d’utiliser le site sans modifier les paramètres, vous consentez à notre utilisation de***The Director, Strategic Partnerships Execution is accountable for managing a team responsible for third party contracting, vendor relationship management, performance oversight, and issue management in alignment with Manulife’s Procurement and Third-Party Risk Management policies. This includes establishing key focuses for partnership contracts that support business objectives, optimize value and strengthen vendor capabilities. This role provides leadership, guidance, and subject matter expertise to ensure outstanding vendor partnerships and plays a central role in overseeing complex negotiations, governance activities, and the effective delivery of external services.**Position Responsibilities:****Leadership & Team Management*** Lead, mentor, and develop a team of Strategic Partnership Managers and vendor management professionals, encouraging an environment of accountability, engagement, and continuous improvement.* Set clear expectations, monitor performance, and ensure successful execution of vendor contracting and management activities.* Provide direction and complete complex procurement strategies, contract negotiations, and risk-related decision making.* Champion best practices, process consistency, and knowledge sharing across the Strategic Partnerships team.**Contracting & Oversight*** Establish strategic partnership contract priorities to ensure consistency with business objectives, emerging needs, risk considerations, and long term vendor strategies.* Provide oversight of all procurement initiatives, (including complex and high-value contracts) ensuring alignment with business strategy, sourcing frameworks, and approval requirements.* Drive RFIs, RFPs, MSAs, SOWs, NDAs, and contract amendments to ensure completeness, risk mitigation, and adherence to Procurement and Third-Party Risk Management policies.* Lead complex vendor negotiations, including high risk, high value, and multi stakeholder agreements, ensuring competitive outcomes and strong contractual protections for Manulife.* Act as a senior point of escalation for contracting issues, supporting teams in achieving competitive and sustainable vendor agreements.* Partner with Procurement, Legal, and Risk to ensure high-quality contracting outcomes.**Relationship & Stakeholder Management*** Build strong, cooperative relationships with Business Units, Procurement, Legal, Risk, Vendor Governance, and other internal partners.* Serve as a senior liaison between vendors and Manulife stakeholders,



ensuring alignment to business strategies and expectations.* Influence and support senior leaders with strategic vendor insights, issue management updates, and performance trends.* Provide coaching and support to team members in complex stakeholder situations.**Vendor Performance & Risk Governance*** Ensure vendor partnerships align with all Manulife risk and governance requirements, including risk assessments, scorecards, audits, and Business Continuity and Disaster Recovery (BC/DR) obligations.* Establish, review and validate KPIs, SLAs, and performance reporting to ensure accuracy, completeness, and actionable insights.* Lead escalation management and oversee corrective action plans related to vendor performance gaps.* Ensure contract compliance, oversight discipline, and effective risk mitigation across vendor portfolios.**Issue Management & Escalations*** Lead the resolution of complex or high impact vendor contract and service issues; act as senior escalation point for the team and business partners.* Partner with internal teams and vendors to address root causes, implement corrective actions, and ensure timely communication.* Oversee trend analysis and process improvements to minimize repeated issues.**Required Qualifications:*** 7–10+ years of progressive experience in insurance, strategic partnerships, sourcing/contracting and vendor management. Procurement experience is an asset.* Strong understanding of contract law, procurement processes, negotiation strategies, and third party risk management.* Strong leadership capabilities with proven ability to guide, develop, and enable high-performing teams.* Proven ability to influence and collaborate across functions, including executive‐level partners.* Exceptional communication skills with strong presentation and facilitation abilities.* Strong analytical and problem‐solving skills, with the ability to interpret complex data and drive informed decisions.* Solid understanding of risk governance requirements, vendor oversight frameworks, and operational controls.* Ability to manage multiple priorities and deliver quality results within tight timelines.**Preferred Qualifications:*** Bachelor’s degree in Business, Supply Chain, Procurement, or related field; advanced degree an asset.* 2+ years of people leadership or team‐lead experience preferred.* Experience working in a complex, matrixed enterprise environment.Bilingualism (English and French)



is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.**When you join our team:*** We’ll empower you to learn and grow the career you want.* We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.* As part of our global team, we’ll support you in shaping the future you want to seeLe poste annoncé correspond à une vacance existante.**À propos de Manuvie et de John Hancock**La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse .**Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi**Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à [email protected].**Région de référence du salaire**Toronto, Ontario**Modalités de travail**Hybride**L’échelle salariale devrait se situer entre**$125,100.00 CAD - $175,100.00 CADLes employés ont également la possibilité de participer#J-18808-Ljbffr

📌 Director, Strategic Partnerships Execution - C$125,100 - C$175,100 A Year (Toronto)
🏢 Manulife
📍 Toronto