Lead Payworks' Network Operations Centre in a hybrid capacity from Winnipeg, MB. Drive incident response, automate detection, and ensure peak system performance across IT operations.
As a Manager in the Network Operations Centre at Payworks, you will oversee a team of analysts, evolving NOC into a unified observability hub. You'll utilize your extensive experience in network operations to lead automation and incident management, maintaining operational excellence across systems. Your role is vital in supporting a culture dedicated to doing right by people while managing a robust SaaS-based infrastructure.
Key Responsibilities:
• Lead and develop the NOC team with guidance
• Own strategy for a unified observability platform




• Drive automation for incident detection and response
• Manage incidents, outages, and service requests
• Ensure compliance with SOC standards and regulations
Requirements:
• Post-secondary education in IT or related field
• 6+ years in network operations, 3 in a managerial role
• Robust knowledge of VMware and network protocols
• Experience with automated detection and alerts
• Excellent leadership and communication skills
Elevate your career by ensuring Payworks' infrastructure operates seamlessly while inspiring your team.
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📌 Hybrid Manager Network Operations Winnipeg
🏢 Tech Manitoba
📍 Winnipeg