Join The Root Cellar as a Full-Time Customer Care Supervisor in Victoria, BC, and bring your passion for customer care to the forefront. Supervise operations while delivering exemplary service and training team members.
In this supervisory role, you will lead cash handling, manage scheduling, and ensure a high standard of customer service. Your responsibilities include overseeing store opening and closing procedures as well as maintaining store signage and cleanliness. A positive attitude and a knack for team motivation are essential for success.
Key Responsibilities:
• Supervise cashiers for consistent customer service
• Lead daily store opening and closing procedures
• Handle customer inquiries, returns, and complaints
• Train and develop Customer Care team members
• Maintain store signage and cleanliness standards
Requirements:
• Minimum one year of retail supervisory experience
• Passion for superior customer care and produce knowledge
• Solid leadership and motivational skills
• Physical ability to lift 25-50lbs repeatedly
• Availability for full-time shifts, including weekends
Drive outstanding customer care while supporting local farmers at The Root Cellar!
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📌 Customer Care Supervisor at The Root Cellar (Victoria)
🏢 The Root Cellar Village Green Grocer
📍 Victoria