Become a Technical Support Engineer focused on Geotechnical Analysis at Seequent, where your expertise will help solve engineering challenges. Deliver exceptional technical support for GeoStudio and PLAXIS users.
In this role, you will engage closely with users to troubleshoot technical issues related to our Geotechnical software. Your expertise will facilitate better understanding and application of geotechnical principles, enhancing the user experience for thousands of engineers managing complex projects. Collaboration with internal teams will be essential to merge user needs with product improvements, ensuring user satisfaction and software excellence.
Key Responsibilities:
• Provide expert technical support on software functionality
• Assist users in selecting modeling strategies for geotechnical tasks




• Oversee customer support cases ensuring thorough resolution
• Relay customer insights to support product improvement initiatives
• Create educational resources and materials for users
Requirements:
• M.Sc. in Geotechnical Engineering or similar
• Experience in engineering and customer service (1-5 years)
• Knowledge of GeoStudio and PLAXIS analysis tools
• Solid communication skills for technical concepts
• Ability to proactively manage personal development
Leverage your geotechnical engineering skills to drive user success and enhance software experience at Seequent.
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📌 Technical Support Engineer in Geotechnology (Vancouver)
🏢 Seequent
📍 Vancouver