Join the Dorian Hotel as an At Your Service Agent in Calgary. Support front office operations and elevate guest experiences with your exceptional service skills in this full time, on-site role. As an AYS Agent at the Dorian, Autograph Collection, you will be instrumental in creating memorable experiences for guests. Your role requires effective communication, attention to detail, and a strong service orientation. Responsibilities include preparing reservations, managing incident reports, and coordinating guest requests for in-room dining and amenities. Key Responsibilities: • Ensure superior service quality for all guests • Pre-arrive and manage reservation processes • Facilitate room upgrades and inventory tracking • Oversee restaurant booking and communication
• Document incidents and support service recovery Requirements: • One year of customer service experience in hotels • Education in Hospitality or Tourism preferred • Excellent communicator and team player • Thrive under pressure in a busy environment • Willingness to work various shifts including holidays Bring your customer service passion to the Dorian as an AYS Agent and contribute to unforgettable guest experiences! #J-18808-Ljbffr

📌 Customer Service AYS Agent in Calgary
🏢 The Dorian Autograph Collection Hotelurtyard by Marriott Calgary Downtown
📍 Calgary