Step into a rewarding role as a Customer-Focused Web Reservation Agent at HIS Canada Travel Inc. where you will assist travelers with their bookings and inquiries through various online platforms.
This position entails processing online reservations, responding to customer inquiries, and ensuring accurate booking details. You will also help clients with modifications, cancellations, and special requests, leveraging your skilled communication and organization skills to provide top-notch customer service.
Key Responsibilities:
• Manage and process online reservations accurately
• Respond to customer queries through email, chat, and phone
• Assist with booking modifications, cancellations, and requests




• Maintain accurate records of all customer interactions
• Monitor bookings for discrepancies and resolve issues
Requirements:
• Travel and Tourism Diploma or relevant certification
• Effective communication and active listening skills
• Capability to work under pressure with attention to detail
• Proficient in Windows and MS Office applications
• Flexibility to work evenings or weekends when required
Enhance customer travel experiences through efficient reservation management and service at HIS Canada Travel Inc.
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📌 Customer-Focused Web Reservation Agent (Toronto)
🏢 H.I.S Canada Travel
📍 Toronto