Lead non-asset transportation at Maersk as a Landside Operations Supervisor. Oversee brokerage operations, enhance customer satisfaction, and ensure productive shipment coordination across Canada.
This supervisory position requires overseeing daily brokerage operations while ensuring customer commitments are consistently met. You will collaborate with carriers, terminals, and various teams to drive performance and resolve service disruptions effectively. Your leadership will promote a culture of accountability and continuous improvement throughout the organization.
Key Responsibilities:
• Lead daily brokerage operations and uphold customer commitments
• Drive proactive exception management and resolution efforts
• Manage carrier performance through strong partnerships
• Develop brokerage coordinators and operations specialists
• Monitor KPIs for service, productivity, and cost
Requirements:
• 3 to 5 years in transportation or logistics operations
• Proven experience in leading operational teams
• Strong analytical and problem-solving skills
• Proficiency in transportation management systems
• Knowledge of customer service best practices
Elevate customer experience and operational efficiency as a Landside Operations Supervisor at Maersk.
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