Support clients in their healthcare journey with Pinecrest-Queensway Community Health Centre as a Client Intake Navigator. This role is crucial for managing service inquiries and coordinating client care.
As a pivotal member of the PQCHC team, you will oversee client intake and triage processes, ensuring clients receive timely and appropriate support. Your administrative expertise will help uphold high standards of service delivery and client satisfaction while adhering to confidentiality regulations.
Key Responsibilities:
• Coordinate incoming client inquiries and triage needs
• Conduct detailed intake screenings and assessments
• Maintain productive records and documentation systems
• Manage scheduling and administrative support for staff




• Prepare and update program materials for stakeholders
Requirements:
• Bachelor’s degree in health sciences or related field preferred
• Ability to handle sensitive information discreetly
• Strong problem-solving and judgment skills
• Experience with client support and service navigation
• Familiarity with community resources and healthcare systems
Make a meaningful impact on client experience at PQCHC while utilizing your administrative and relational expertise.
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📌 Client Intake Navigator at PQCHC (Ottawa)
🏢 Pinecrest-Queensway Community Health Centre
📍 Ottawa