Lead and inspire a team of Consultants at Sutherland's streaming services program in Canada. Bring your coaching and mentoring skills to drive performance and exceed KPIs.
As a Team Manager at Sutherland, you will play a pivotal role in enhancing team dynamics and performance. This is an excellent opportunity for individuals who are passionate about leadership and developing talent. Your responsibilities include managing critical metrics and fostering a positive work environment while providing insightful feedback to team members.
Key Responsibilities:
• Drive team performance, exceeding all KPI targets
• Manage attrition and shrinkage metrics effectively
• Coach and mentor Consultants, ensuring professional growth




• Provide management updates on customer trends and feedback
• Implement organizational initiatives within the team
Requirements:
• Remote options available; local candidates must work on-site
• Preferred knowledge of streaming services programs
• Proven experience in coaching and mentoring
• Proficiency in MS Office
• Strong analytical and communication skills
Elevate your career by utilizing your leadership skills to propel team success in a dynamic workplace.
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📌 Team Manager for Streaming Services (Windsor)
🏢 Sutherland Global
📍 Windsor