Become a part of BDO's Oakville office as a Technical Support Analyst, where your passion for technology will help elevate user experiences. Support clients with software and hardware needs across Canada.
In this role, you will work with the End User Services team to provide top-notch technical assistance. Key responsibilities include setting up and troubleshooting devices, managing service queues, and maintaining documentation. Your ability to communicate and solve problems will be essential in this customer-centric role.
Key Responsibilities:
• Provide IT support both in-person and via service desk
• Configure and deploy desktops and laptops with necessary software
• Maintain the computer inventory responsibly




• Prioritize and manage support tickets efficiently
• Engage in IT-related projects as needed
Requirements:
• 2-3 years of experience in technical support
• Required certifications (CompTIA A+, Network+, MCP)
• Solid problem-solving and communication skills
• Working knowledge of MS Office 365 and Active Directory
• Access to a vehicle for regional travel when needed
Bring your IT skills and customer-focused mindset to BDO as a Technical Support Analyst in Oakville.
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📌 IT Support Analyst at BDO Oakville
🏢 BDO
📍 Oakville