Join KDC/ONE as a Non-Conformance Coordinator, where you will utilize your analytical skills to enhance customer satisfaction and manage complaints effectively. This temporary role emphasizes collaboration and quality in a rapid-paced manufacturing environment.
In this position, you'll oversee investigations of customer complaints concerning products and raw materials. Your ability to liaise with various internal teams and external partners will be crucial. You'll ensure that all documentation is maintained rigorously, contributing directly to the continuous improvement of quality processes at KDC/ONE.
Key Responsibilities:
• Address customer complaints promptly and efficiently
• Collaborate with teams to identify corrective actions
• Maintain meticulous documentation of investigations
• Drive timely follow-ups on complaint statuses
• Implement GMP and SOPs in everyday practices
Requirements:
• DEC or equivalent experience
• 3+ years in a production/quality role
• Competency in Excel, Word, AS400
• Bilingual communication skills
• Excellent organizational and analytical abilities
Enhance your skills in a role vital to KDC/ONE's operations while making a positive impact on customer experiences.
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