Join Teleperformance as an Order Management Specialist in Toronto, combining remote flexibility with significant in-office collaboration. This role focuses on optimizing order fulfillment and enhancing customer experiences.
As a recognized leader in customer experience management, Teleperformance values your contribution as an Order Management Specialist. You will oversee the sales order process, ensuring seamless execution and revenue recognition while fostering interdepartmental collaboration. Your insights will help improve operational efficiency and customer service.
Key Responsibilities:
• Oversee the sales order execution process
• Train and support functional teams as needed
• Analyze feedback to enhance service offerings




• Address internal escalations and technical inquiries
• Maintain detailed logs of issues and resolutions
Requirements:
• 3-5+ years in customer service or operations
• Experience in a leadership role preferred
• Strong analytical and problem-solving skills
• Proficient in MS Office and CRM systems
• Reliable home internet connection
Make a meaningful impact in order management and client satisfaction at Teleperformance’s cutting-edge team.
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📌 Hybrid Order Management Role in Toronto
🏢 TP Canada
📍 Toronto