Transform guest arrivals into memorable stays as a Guest Experience Supervisor at Four Seasons Whistler. Lead a dedicated team in delivering luxury hospitality and personalized service.
As a full-time Supervisor, you will guarantee that every guest is greeted warmly and their preferences are harmonized across departments. If you have a true passion for luxury service and excellent communication abilities, this role allows you to shine and inspire guest loyalty through thoughtful service. You are encouraged to make every interaction count.
Key Responsibilities:
• Liaise with all hotel departments for cohesive guest service
• Personally greet guests as they arrive and depart
• Utilize Golden to enhance guest recognition
• Conduct follow-ups with guests during their stay
• Address special requests and resolve complaints swiftly
Requirements:
• Experience in Front Office roles at luxury hotels
• Superior customer service skills in English
• Solid organizational talent and ability to multitask
• Valid Canadian work authorization required
• Additional languages are beneficial
Be a key player at Four Seasons Whistler, where luxury meets heartfelt service.
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