Elevate member experiences at Northern Credit Union as a part-time Member Support Associate. Your role will focus on marketing services and assisting members across phone and digital channels.
This temporary position at the Second Line Hub encourages candidates with banking experience to help members with their financial goals. You will be the first point of contact for inquiries and provide support in understanding Northern's products. Success in this role hinges on promoting lending and investment options while enhancing self-service channel usage.
Key Responsibilities:
• Act as the first contact for member inquiries
• Market and promote lending and investment products
• Guide members on using self-service delivery channels




• Ensure high-quality service through effective communication
• Collaborate with team members to meet service standards
Requirements:
• High school diploma and sales experience
• Knowledge of Credit Union products and services
• Proficient in Microsoft Office applications
• Robust organizational and time management skills
• Commitment to continuous improvement and learning
Provide exceptional service and support members’ financial needs at Northern Credit Union.
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📌 Part-Time Member Support Associate Northern Credit Union (Sault Ste. Marie)
🏢 Northern Credit Union
📍 Sault Ste. Marie