Elevate your career as a Retail Team Lead with Roots. Lead a passionate team in delivering exceptional customer experiences while driving store performance in a vibrant retail environment.
As a Retail Team Lead, you will bridge the leadership and sales teams, motivating staff to surpass goals and ensure operational excellence. With over one year of experience in retail, particularly in a luxury setting, you'll excel in guiding your team and modeling optimal customer service behaviors throughout the store.
Key Responsibilities:
• Inspire sales associates to exceed performance targets
• Collaborate with management on action plans for efficiency
• Onboard and train new team members effectively




• Coach staff on customer service fundamentals
• Monitor compliance with policies and operational guidelines
Requirements:
• Minimum 1 year of retail experience, luxury preferred
• Proven leadership skills among peers
• Strong organizational and problem-solving abilities
• Passionate about delivering outstanding customer experiences
• Flexibility for wide-ranging shifts, including weekends
Lead with passion and dedication to ensure Roots remains a leader in exceptional retail service.
#J-18808-Ljbffr

📌 Retail Team Lead at Roots (Calgary)
🏢 Roots
📍 Calgary