Join Kiokii as an IT Systems Specialist in Markham, Ontario, focusing on ERP and POS systems to drive efficient retail operations. Leverage your technical expertise in a fast-paced environment.
In this full-time position, you will be pivotal in the support and administration of Kiokii's core systems, such as NetSuite and Heading POS. Your role encompasses troubleshooting system issues, collaborating with vendors, and developing IT documentation. This is an excellent prospect for someone with a knack for problem-solving and a passion for enhancing IT systems in retail.
Key Responsibilities:
• Manage day-to-day operations of ERP and POS support
• Resolve system issues and document troubleshooting steps




• Identify opportunities for data synchronization improvements
• Act as a liaison with technology vendors
• Oversee Microsoft 365 user administration and support
Requirements:
• 3-6 years of relevant IT experience
• Familiarity with helpdesk ticketing systems
• Strong analytical and communication skills
• Experience with Microsoft Intune is a plus
• Mandarin fluency for vendor interactions
Bring your IT skills to Kiokii and enhance our system reliability and efficiency.
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📌 Kiokii IT Systems Specialist - Retail Focus (Markham)
🏢 Kiokii
📍 Markham