Step into a vital role as a Care Access Coordinator with CBI Home Health in Toronto, Mississauga, or Ottawa. This position focuses on effective scheduling and client coordination in a dynamic contact center.
In this role, the ideal candidate will exhibit strong multitasking and organizational skills while managing care staff scheduling. You will ensure timely communication with clients, families, and care providers, playing a key role in facilitating high-quality care services. Strong problem-solving abilities are essential to excel in this position.
Key Responsibilities:
• Schedule care providers using effective software tools
• Achieve KPIs for scheduling and communication
• Communicate smoothly with stakeholders regarding care




• Foster positive relationships with clients and care team
• Maintain accurate records and client information
Requirements:
• High school diploma or equivalent
• 2+ years in a Customer Service or Scheduling role
• Familiarity with Microsoft Office and scheduling systems
• Excellent communication and interpersonal skills
• Experience in healthcare scheduling preferred
Support quality care through effective scheduling and effective relationships at CBI Home Health.
#J-18808-Ljbffr

📌 Care Access Coordinator at CBI Home Health (Toronto)
🏢 CBI Home Health
📍 Toronto