Get AI-powered advice on this job and more exclusive features.This range is provided by TekRek. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeCA$160,000.00/yr – CA$180,000.00/yrDirect message the job poster from TekRekSoftware Dev & Engineering | Technology & Financial Industries | Passionate about RecruitmentSenior Manager, Professional Services$160,000–$180,000 CADHybrid | Toronto, ONAbout the RoleWe're hiring a Senior Manager, Professional Services to lead the delivery of complex, enterprise SaaS implementations for a fast‐growing AI platform used by global financial institutions. This role owns end‐to‐end customer onboarding projects, ensuring predictable delivery, robust stakeholder engagement, and accelerated time to value.You'll lead a team of implementation professionals while personally overseeing high‐impact or complex engagements, partnering closely with Technical Solutions, Customer Success, Product, and Engineering.What You'll DoLead and oversee enterprise SaaS implementation projects from kickoff to go‐liveOwn a portfolio of customer engagements, including high‐profile or complex implementationsAct as the primary delivery lead for senior keywordsDrive project planning, risk management,



and executive‐level communicationStandardize delivery methodologies, tools, and best practicesPartner closely with Technical Solutions on integrations and technical dependenciesLead, mentor, and develop a high‐performing professional services teamWhat We're Looking ForStrongISR experience leading professional services or implementation teams in SaaS or enterprise softwareBackground working with regulated or complex customer environments (financial services a plus)Excellent project management, stakeholder management, and communication skillsExperience managing and developing delivery‐focused teamsComfortable operating inzahl fast‐moving environments with evolving requirementsFamiliarity with SaaS platforms, integrations, and technical delivery conceptsWhy JoinSenior delivery leadership role with direct customer and business impactHybrid Toronto role with flexibilityOpportunity to scale delivery operations for an AI platform used by global enterprisesWork closely with cross‐functional leaders in Product, Engineering, and Client ServicesSeniority levelMid‐Senior levelEmployment typeFull‐timeJob functionSoftware Development#J-18808-Ljbffr

📌 Senior Manager Professional Services - C$160,000 - C$180,000 A Year (Toronto)
🏢 TekRek
📍 Toronto