Elevate your career as a Customer Service Agent, focused on delivering exceptional support and resolving inquiries promptly. Join a dynamic team dedicated to customer satisfaction while efficiently processing orders and complaints.
As a Customer Service Agent, you will manage incoming calls and emails, ensuring all customer needs are met. Your key responsibilities include promoting positive customer relationships, processing orders, and supporting the Sales Team with quotes. You will gain product knowledge through training and assist in dispatching shipments effectively.
Key Responsibilities:
• Respond to phone calls and emails for order processing
• Maintain and promote positive customer relationships
• Resolve customer complaints in a timely manner




• Ensure satisfaction through professional support
• Monitor product delivery and provide accurate ETAs
Requirements:
• Robust communication skills, both verbal and written
• Ability to handle customer inquiries professionally
• Familiarity with order processing systems
• Willingness to learn about products and services
• Team-oriented mindset to support warehouse dispatch
Experience fulfillment in providing excellent customer service and support operations effectively.
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📌 Customer Service Agent - Professional Support (Calgary)
🏢 Allredi
📍 Calgary