Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we work diligently to keep payments cleared and settled. In 2024 alone, our systems cleared approximately $107 trillion or $424 billion each business day!

Who we are

We are a public‑purpose, non‑profit organization situated at the centre of Canada’s payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars’ worth of transactions every business day and convene ecosystem participants to discuss their diverse interests and navigate industry challenges.

Our culture

With our people in mind, we foster authenticity, collaboration, innovation and development. We empower one another to make meaningful contributions that impact both the organization and the country.

What we are looking for

The Core Payment Products team focuses on understanding members’ payment, clearing, and settlement needs, as well as the evolution of our existing platforms. Reporting to the Director of Core Payments Product and working closely with the VP of Product, the Product Manager, Core Payments, Digital will explore, define, and deliver the strategic direction for emerging payment assets, specifically stablecoins and tokenized deposits.

Responsibilities

- Product Strategy and Leadership
- Develop and continuously refine the strategic direction of the Core Payments Product portfolio, in partnership with the Director and the VP.
- Lead the creation and maintenance of a multi‑year product roadmap aligned with strategic objectives, member needs, and regulatory frameworks.
- Partner with platform product managers on strategy, prioritization, and road‑mapping frameworks to consolidate a solid overall product strategy.
- Translate high‑level strategic objectives into actionable initiatives and measurable outcomes.
- Establish and manage prioritization frameworks to balance innovation, operational needs, and regulatory requirements.
- Provide expert analysis to leadership, contributing executive and Board materials and product updates.
- Collaborate with cross‑functional leaders in Operations, Technology, Risk, Finance, and Regulatory Affairs to ensure execution of each initiative.

- Market Intelligence and Business Insight

- Conduct ongoing market and ecosystem research to identify trends, competitive dynamics, and emerging opportunities.
- Maintain a deep understanding of members’ business models, operational challenges, and regulatory obligations.
- Create analytical models, dashboards, and frameworks to track key metrics on adoption, performance, and market evolution.
- Lead the development of business cases including financial analysis, ROI, cost‑benefit, member value, and risk considerations.
- Provide insights to inform operational rules, standards, and processes aligned with product strategy.

- Road Map and Portfolio Governance

- Manage the product roadmap life cycle from planning to ongoing review.
- Collaborate with Platform Product Managers to synchronize roadmaps and coordinate interdependencies.




- Facilitate portfolio governance forums with senior management to track progress and manage interdependencies.
- Partner with Product Managers, Operations, and Technology teams to scope, resource, and sequence initiatives.
- Monitor key success metrics and report progress against defined goals.
- Contribute to the annual planning cycle by translating priorities into deliverables and investment plans.

- Stakeholder and Relationship Management

- Build and maintain relationships with member institutions, regulators, and ecosystem partners.
- Represent Payments Canada in strategic working groups, industry committees, and external forums.
- Lead workshops and consultations with members and partners to validate strategy and roadmap priorities.
- Serve as a strategic advisor to internal leadership and external stakeholders on retail payment modernization and batch settlement evolution.

- Cross‑Functional Enablement and Execution Support

- Partner with Platform Product Managers to align strategy and execution across products.
- Support transition from strategy to delivery by clarifying objectives, scope, and success metrics.
- Participate in steering committees and project task forces to ensure alignment between strategy, execution, and operational readiness.
- Promote consistent adoption of product management and strategic planning best practices.

- Professional and Organizational Development

- Reserve 5–10 days annually for professional development and knowledge of evolving payment trends.
- Contribute to a culture of innovation, collaboration, and continuous improvement.
- Mentor or support peers by sharing insights and tools to strengthen product strategy capability.

Technical Competencies

- Expertise in developing and maintaining strategic roadmaps, translating long‑term vision into phased delivery plans.
- Understanding of technical scalability, business case development, and long‑term operating models.
- Strong P & L mindset with robust business case development and revenue‑driving experience.
- Proficiency in defining success factors and KPIs to measure product performance.
- Business acumen with experience in digital, payment, and financial technologies.
- Ability to articulate complex technical architectures, data models, and integrations.
- Engagement capability with engineering leads on trade‑offs and scalability considerations.
- Knowledge of various project delivery methodologies.

Personal Competencies

- Strategic and analytical thinker who embraces complexity and demonstrates critical reasoning.
- Exceptional communicator capable of distilling complex concepts for diverse audiences.
- Effective influencer and conflict mediator who guides cross‑functional collaboration.




- Adaptive leader and mentor who supports team development and autonomy.
- Committed to continuous improvement and professional growth.

Qualifications

- University degree (or college diploma) in Business, Engineering, Finance, Computer Science or related field; MBA or advanced degree preferred.
- 7‑10 years of experience in consulting, payments, transaction banking, fintech, or related field, with at least 3 years in digital asset strategy, product management or strategic planning.
- Proven track record of defining strategies for innovative payment products with deep knowledge of blockchain, DLT, stablecoins, or tokenized deposits.
- Strong understanding of payment systems (clearing, settlement, retail payments) and Canadian settlement streams, rules, and standards.
- Excellent strategic thinking, commercial acumen, and ability to build financial business cases (P & L, ROI, cost‑benefit).
- Exceptional communication and presentation skills for senior audiences.
- Ability to synthesize information concisely.
- Experience influencing decision‑making based on data and critical thinking.
- Independent and collaborative work style.
- Occasional travel may be required.
- Bilingualism considered an asset.
- Eligibility to complete background checks including criminal, credit, identity, employment, and education checks.

Salary Range

Our target starting rate for this role is $119,850, with flexibility based on experience and qualifications. The full salary range and benefits package are detailed below.

Benefits

- Versatile, hybrid (remote/office) environment.
- Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching (if eligible).
- Comprehensive health, dental, life insurance, mental health, and health spending account for you and dependents.
- Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown, and cultural holiday observance days.
- 26 weeks of paid maternity and parental leave top‑up (if eligible).
- Rewards and recognition program.
- Access to office gym facilities.
- Internal and external professional development opportunities.
- Fun team and organizational events.
- Monthly all‑staff forums led by our Executive Leadership Team.

Commitment to Fair Hiring

Payments Canada is an equal‑opportunity employer and values diversity. Our recruitment process uses automated tools, but not generative AI, to objectively screen and evaluate applications. Hiring decisions are made by trained recruitment professionals and hiring managers.

Diversity, Inclusion, and Equity Commitment

We are committed to building an inclusive and equitable culture where everyone can thrive. We actively encourage applications from women, Aboriginal people, persons with disabilities, and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing

We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview.

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📌 Product Manager, Core Payments Product (Toronto)
🏢 Payments Canada
📍 Toronto