Become a vital part of the Roots community as a Retail Team Lead. This role emphasizes leadership and customer experience within a cohesive retail environment focused on excellence.
Roots is seeking a Retail Team Lead to connect leadership with sales associates. You will support store operations, motivate your team, and foster a customer-focused atmosphere to elevate in-store experiences. Your success hinges on team collaboration and effective management in a dynamic retail setting.
Key Responsibilities:
• Assist Store Manager and team in daily operations
• Model exceptional customer service behaviors
• Train and onboard new associates effectively
• Provide performance feedback to sales associates
• Facilitate communication and team collaboration on the floor
Requirements:
• 1+ years retail experience, luxury retail a plus
• Proven leadership skills in a sales environment
• Solid POS management and organizational skills
• Availability for various shifts including weekends
• Passion for delivering outstanding customer experiences
Drive leadership and retail excellence as part of the Roots family in this impactful role.
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📌 Retail Team Lead at Roots (Cambridge)
🏢 Roots
📍 Cambridge