Become a key player as a Reservations Sales Agent with BCP in beautiful Banff. Immerse yourself in nature while assisting guests with their bookings and recommending adventures.
At BCP, you will be part of a friendly team dedicated to excellent service and teamwork. In this role, your responsibilities include responding to calls and emails from guests and travel partners, guiding them to book their stays while promoting Banff National Park's beauty. You will also manage reservation systems and share expertise about local attractions.
Key Responsibilities:
• Answer incoming phone calls professionally according to BCP standards
• Build rapport and lead conversations to successful bookings
• Promote Banff as a destination during sales calls




• Assist clients with the complete booking cycle
• Ensure communication between guests and hotel staff
Requirements:
• Exceptional telephone manner and guest service focus
• Strong written and verbal communication skills
• Experience in customer-focused roles preferred
• Ability to work flexible hours, including weekends
• Knowledge of hospitality property management systems is an asset
Join BCP in Banff and provide exceptional guest service while exploring a vibrant and inclusive working workplace.
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📌 Reservations Sales Agent in Banff
🏢 Banff Caribou Properties
📍 Banff