Join NewAge as a Post-Sale Customer Experience Manager in North York, ON. Focus on delivering outstanding service and cultivating strong relationships with VIP customers.
As part of the NewAge team, you will provide personalized support to VIP clients throughout their journey. Your responsibilities will include addressing inquiries, resolving issues, and ensuring seamless interactions with other departments. Strong interpersonal skills are crucial in adapting to diverse client needs and fostering a culture of excellence.
Key Responsibilities:
• Build and maintain relationships with VIP clients
• Deliver service excellence through each customer interaction
• Expedite resolution of concerns and service inquiries




• Work collaboratively to enhance service processes
• Gather and track customer feedback for improvement
Requirements:
• Minimum 2 years in related customer experience roles
• Exceptional communication skills both written and verbal
• Experience with eCommerce platforms and customer support tools
• Strong organizational abilities with attention to detail
• Adaptable scheduling for holidays and weekends
Success in this role at NewAge requires dedication to VIP client satisfaction and an unwavering customer-centric approach.
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📌 Post-Sale Customer Experience Manager (Toronto)
🏢 NewAge Products
📍 Toronto