Step into a rewarding role as a Customer Service and Sales Specialist in HVAC systems. You'll handle customer inquiries via phone, email, and face-to-face interactions to drive timely solutions and satisfaction.
This position emphasizes sales through effective account management and communication. You will process orders, respond to questions about products, and ensure a smooth sales cycle. Collaborating closely with the Branch Manager, you’ll maintain robust dealer relationships to foster business growth and service excellence.
Key Responsibilities:
• Answer customer inquiries and provide product information
• Execute all sales function aspects from order to delivery
• Recommend products based on customer needs and specifications
• Manage shipping schedules to ensure prompt delivery
• Maintain records and prepare detailed sales reports
Requirements:
• High School diploma or GED required; college preferred
• 1-3 years of customer service experience
• HVAC product knowledge is beneficial
• Proficient in Microsoft Office Suite
• Positive, professional attitude in conflict resolutions
Focus on customer service and sales accuracy in your role with our dynamic team.
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