- Secondary (high) school graduation certificate
- or equivalent experience
Experience
No experience (will train)
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Branch office
Responsibilities
Tasks
- Inspect and verify incoming goods against invoices or other documents
- Route goods to appropriate storage areas
- Pack goods to be shipped
- Unpack goods received
- Address customers' complaints or concerns
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Sell merchandise
- Receive payments
- Operate computerized inventory record keeping and re-ordering systems
- Issue receipts and other forms
- Explain the type and cost of services offered
- Arrange for billing for services
- Arrange for refunds and credits
- Answer inquiries and provide information to customers
- Estimate or quote prices, credit or contract terms, warranties and delivery dates
- Provide advice about merchandise
- Conduct sales transactions through Internet-based electronic commerce
- Greet customers and discuss type,
quality and quantity of merchandise or services sought for purchase, rental or lease
- Prepare merchandise for purchase, rental or lease
- Maintain sales records for inventory control
Experience and specialization
Type of product
- Power tools
- Building materials (other than lumber)
Computer and technology knowledge
- Internet
Additional information
Security and safety
- Driving record check (abstract)
Transportation/travel information
- Own transportation
- Valid driver's licence
Work conditions and physical capabilities
- Fast-paced environment
- Attention to detail
Weight handling
- Up to 23 kg (50 lbs)
Personal suitability
- Accurate
- Client focus
- Dependability
- Productive interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Organized
- Reliability
- Team player
- Punctuality
- Analytical
- Creativity
- Efficiency
- Energetic
- Goal-oriented
- Hardworking
- Outgoing
- Positive attitude
- Quick learner
- Time management