Take your career to the next level with Aucctus as a Customer Success Manager, where your relationship management skills will shine. This hybrid role focuses on driving platform adoption and delivering value to enterprise clients in Canada.
As a Customer Success Manager at Aucctus, you will manage strategic relationships with enterprise accounts, ensuring alignment with their innovation goals. You'll lead onboarding for new clients and conduct regular health checks, presenting actionable insights to leadership. This role demands a proactive approach in identifying risks and upsell opportunities to help clients maximize ROI from our innovative platform.
Key Responsibilities:
• Manage a portfolio of enterprise client accounts
• Drive platform adoption by aligning Aucctus’ capabilities with client goals




• Lead onboarding sessions and training for new clients
• Regularly present insights and recommendations to client leadership
• Identify churn risks and build proactive save plans
Requirements:
• Bachelor’s or Master’s degree in relevant field
• 3–5 years in Customer Success or Account Management
• Experience with enterprise accounts in B2B SaaS
• Solid executive-level communication skills
• Familiarity with innovation management best practices
Leverage your client partnership and strategic communication skills to enhance enterprise outcomes at Aucctus.
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📌 Customer Success Manager at Aucctus (Toronto)
🏢 Aucctus AI
📍 Toronto