Empower individuals in crisis as a Mental Health Support Worker at the 9-8-8 call line in Peterborough, Ontario. Focus on immediate assessment and intervention for callers seeking help.
In this full-time role, you will provide essential support through a rotating shift schedule, contributing to crisis stabilization and recovery planning. Your efforts will help create a significant impact on the lives of individuals experiencing distress, guiding them toward safety and long-term resources.
Key Responsibilities:
• Foster initial communication and trust with callers
• Evaluate risk and coping strategies with clients
• Develop collaborative safety plans with individuals
• Provide referrals to community resources and services




• Document client interactions and maintain records
Requirements:
• Bachelor's degree in a relevant field preferred
• Minimum of 3 years’ experience delivering mental health support
• Training in client record management and assessment tools
• Proficiency in crisis intervention and conflict resolution
• Robust interpersonal communication and organizational skills
Contribute to the mental health landscape by supporting individuals in need within Peterborough.
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📌 Mental Health Support Worker for 9-8-8 Line (Peterborough)
🏢 Canadian Mental Health Association - Haliburton, Kawartha, Pine Ridge
📍 Peterborough