Join Draeger Medical Canada as a Bilingual Service Coordinator in Mississauga. Deliver exceptional customer service to English and French speakers in a hybrid work model.
This permanent position requires a solid focus on customer satisfaction. You'll manage service requests and coordinate efficiently with technicians and customers. Use your problem-solving skills and SAP expertise to ensure accurate order processing and dispatching.
Key Responsibilities:
• Dispatch maintenance requests according to guidelines
• Process return authorizations and service orders
• Verify invoices and service call billing
• Assist service technicians with parts orders
• Update equipment and contract information meticulously
Requirements:
• High School diploma, college degree preferred
• Bilingual in English and French, written and verbal
• 2–3 years of customer service experience
• Strong SAP knowledge required
• Proficient in Microsoft Office suite
Bring your bilingual customer service expertise and SAP skills to support Draeger's mission of providing healthcare solutions.
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📌 Bilingual Service Coordinator in Mississauga
🏢 Drägerwerk
📍 Mississauga