Become a vital part of Jazz Aviation’s Cargo Team as a Customer Service Agent in Victoria, BC. Assist Air Canada clients in their shipping logistics and ensure top-notch service.
This permanent part time role involves managing shipments and working with customers to resolve any issues related to their cargo. You will receive specialized training on Transport Canada regulations and Air Canada’s Cargo System, WebLynx, while also learning about safe airside operations and forklift use. Strong organizational skills and the ability to work independently are crucial for this position.
Key Responsibilities:
• Operate ground vehicles for cargo transport
• Process and document all freight shipments
• Initiate claims for missing or damaged cargo




• Handle supplies and manage baggage claims
• Ensure safety compliance in all operations
Requirements:
• High school graduate with a valid driver's license
• Successfully complete Lynx training for Cargo Agents
• Strong organizational and computer skills
• Ability to work with minimal supervision
• Previous ramp or customer service experience preferred
Excel in customer service and logistics support as part of Jazz Aviation's dedicated team in Victoria.
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📌 Cargo Customer Service Agent at Jazz (Victoria)
🏢 Jazz Aviation
📍 Victoria