4 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.This range is provided by Collabera. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeCA$24.00/hr - CA$25.00/hrDirect message the job poster from CollaberaProvide hands-on technical support for the organization --- handling employee technology/tickets from beginning to endRequired desk side support—will need to go to user’s desk and help them with issues at their deskUsually more inbound calls than outbound calls but during event/busy time it may be more 50/50Create knowledge-based articles as they’re intaking calls when they notice trends so that users can solve issues on their own in the futureTypes of problems:Contacting usersCleaning up disc space in supporting of Windows 11 migrationMust Have:Transparent communicationRecent grad to 1 year of experience working at a call center/service desk/user support role that used a ticketing systemAbility to learn quicklyExperience resolving minor security issuesExperience in a customer support roleMicrosoft 365Windows 10SCCMSeniority levelSeniority level Entry levelEmployment typeEmployment type ContractJob functionJob function Information TechnologyReferrals increase your chances of interviewing at Collabera by 2xSign in to set job alerts for “Technical Support Specialist” roles.Information Technology Support Specialist - Tier 1Markham, Ontario, Canada $55,000.00-$60,000.00 4 days agoTechnical Support Technician - Informational Technology, FT(J0625-0933)Junior Helpdesk Support Technician (Hybrid)Applications Support Intermediate AnalystTechnical Support Analyst, Applications, TangerineRichmond Hill, Ontario, Canada 3 weeks agoEndpoint Systems Support Analyst, ScotiabankWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr

📌 Technical Support Specialist - C$24 - C$25 An Hour (Toronto)
🏢 Collabera
📍 Toronto