Job Description SummaryCustomer Service RepresentativeResponsibilitiesThe Customer Service Representative is empowered to provide exceptional, professional and efficient service to all customers in the rental of construction/industrial equipment and store items. This position is considered the company’s front line contact with the customer and does whatever is necessary to satisfy the customer’s needs and requests. This role exemplifies the Sunbelt Promise of reliability, availability and ease to our customers.Skills, Knowledge & ExperienceCustomer service experience in a call center environment or a dedicated customer service departmentWynne or AS400PC systems and typing skills (CRM, email, chat)Supporting others to “get things done”Equipment rental knowledgeConstruction industry knowledgeQualificationsPhysical demands include bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors as required.Requires fluency in both English & French.



Proficiency in English is necessary to effectively communicate with clients and colleagues across North America, respond to English inquiries, and ensure explicit internal collaboration.Equal OpportunitySunbelt Rentals is an Equal Chance Employer — Minority/Female/Disabled/Veteran and any other protected class. Sunbelt Rentals supports service members. Veterans encouraged to apply.CompensationThe starting rate of pay may vary based on factors including position offered, location, education, training, and/or experience.BenefitsHealth, Dental, Vision, Life InsuranceEnhanced Vacation Time based on Years of Service & 5 Paid Sick DaysLeading wagesTuition ReimbursementRRSP MatchingTool and Boot AllowanceCareer development and advancementEmployee Assistance Program#J-18808-Ljbffr

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