Enhance operational efficiency as an Intermediate Business Advisor with Intact's Strategy & Transformation team in a hybrid mode. Lead projects that drive effective processes and customer service excellence.
The successful advisor will leverage a continuous improvement mindset, addressing operational challenges within the Claims West operation. This role requires collaboration with stakeholders to redefine processes while ensuring exceptional service delivery and change management.
Key Responsibilities:
• Lead projects to improve claims efficiency and effectiveness
• Gather inputs and analyze performance indicators for root cause assessment
• Reimagine processes and clarify decision points for better outcomes




• Collaborate with teams to define current and future state
• Propose creative business solutions and actionable recommendations
Requirements:
• 5-8 years consulting or management experience
• Lean Six Sigma certification preferred
• Experience in insurance or claims sector
• Excellent communication and analytical skills
• Hands-on project management and change management experience
Apply your strategic thinking and process excellence in a role that shapes the future at Intact.
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📌 Intermediate Business Advisor at Intact (Vancouver)
🏢 Intact Financial
📍 Vancouver