Elevate your career as a Director of Service Delivery at ADP, where you'll leverage customer service, strategy, and leadership expertise. You'll drive team efficiency while fostering an inclusive environment.

In this pivotal role, you'll oversee operations for one of ADP Canada’s key growth sectors. Your strategic vision will ensure optimal service delivery to our Majors Upmarket Clients while fostering strong interdepartmental relationships. Cultivating talent and guiding teams through mentorship will be core to this position.

Key Responsibilities: • Manage relationships with client practitioners • Achieve NPS and client retention targets • Plan for new client onboarding and satisfaction • Lead human resource management activities • Develop future leaders through succession planning

Requirements: • 8+ years of service delivery experience • 5+ years in people leadership • Strong team management skills • Excellent communication and problem-solving abilities • Passion for client relationship building

Become a driving force in ADP’s mission to deliver exceptional service and create an workplace where diverse perspectives thrive. #J-18808-Ljbffr

📌 Director of Service Delivery at ADP (Toronto)
🏢 ADP
📍 Toronto