Join CUMIS Services Incorporated as a Service Representative in a hybrid work model. Provide high-quality service and support to our clients and internal business partners effectively every day.
As part of the Group Perks team, you will utilize your 2-5 years of experience in customer service, ideally in a contact center, to address queries regarding a variety of insurance products. You'll proactively resolve issues, educate customers, and support sales processes while exceeding productivity metrics.
Key Responsibilities:
• Handle all forms of customer inquiries
• Support lifecycle of payment protection products
• Recognize and address complaints proactively
• Execute policy changes and administrative tasks
• Contribute to departmental growth through education
Requirements:
• Secondary education completion
• 2-5 years experience in customer service
• Completion of LOMA 280, LOMA 290 & ACS 100 preferred
• Excellent communication abilities
• Adaptability and commitment to improvement
Utilize your customer service skills to contribute to a sustainable future with CUMIS Services Incorporated.
#J-18808-Ljbffr

📌 Hybrid Customer Service Role at CUMIS (Burlington)
🏢 Co-operators
📍 Burlington