Lead customer engagement and operational excellence as a Print & Services Supervisor at Staples in Brampton, Ontario. Drive sales and foster relationships while leading a dynamic team.
In this leadership role, you will supervise customer service and production areas while promoting sales and team motivation. Your experience in retail customer service (3+ years) and print/graphic communications (1-2 years) will guide your approach to develop and train associates. The position involves acting as a keyholder to ensure smooth operability and uphold store standards.
Key Responsibilities:
• Model customer engagement and sales strategies for associates
• Manage promotional items and maximize sales efforts
• Develop and lead operational excellence initiatives
• Conduct training sessions and foster a culture of learning
• Supervise print and cash areas achieving set goals
Requirements:
• 3+ years in retail customer service
• 1-2 years in print or graphic communications
• Robust technical skills operating print equipment
• Excellent multitasking and organizational abilities
• Proven leadership and coaching experience
Bring your customer service passion and leadership skills to help Staples thrive in Brampton.
#J-18808-Ljbffr