- Must have a College Diploma or University Degree in an IT discipline.
- Must have 7+ years of experience withing the last 10 years in ServiceNow Development.
- Must have 7+ years of technical expertise in the following areas:
- ServiceNow App Engine Studio: Advanced Proficiency in building apps using AES.
- ServiceNow Platform Knowledge: Familiarity with tables, forms, ACLs, and Flow Designer.
- Low-Code Development: Ability to create apps without heavy scripting.
- ServiceNow Employee Center / EC Pro.
- HRSD, ITSM, and Employee Workflows.
- Knowledge Management, taxonomy design, and content governance.
- Solid delivery skills and ability to work in agile sprints and deliver rapid prototypes.
- Strong collaboration and documentation skills.
Assets/Preferences:
- Experience with business requirements gathering.
- Experience with ServiceNow Studio for advanced scripting.
- Experience with Service Portal widgets, Next Experience.
- Knowledge of Integration Hub, Performance Analytics, and UI Builder.
- Strong UX and accessibility awareness.
- Experience in Azure DevOps pipelines.
- Possess a ServiceNow Certification (Application Developer, Implementation Specialist or System Administrator).
- Bilingual in English and French.
- Located in the National Capital Region (NCR) and available to work hybrid.
- Previous experience with the federal government crown Corp or other public sector preferred.