Elevate customer service at Scotiabank as a Senior Customer Experience Associate in Westmount, Quebec. Drive customer satisfaction and financial success through personal engagement in this 30-hour weekly contract role.
This role positions you as a key player in our branch, focusing on relationships and problem-solving. You will not only assist customers with their banking needs but also drive opportunities for sales and promote digital banking solutions. This is an ideal position for someone who is relational, driven, and eager to make a difference in customer experiences.
Key Responsibilities:
• Manage lobby flow and triage customer inquiries
• Identify sales opportunities and fulfill account requests
• Mentor clients on digital banking solutions
• Build and maintain strong customer relationships
• Contribute positively to team dynamics and performance
Requirements:
• Excellent professional demeanor and efficiency
• Willingness to work flexible hours
• Experience in sales and financial advisement
• Robust technical aptitude for digital banking
• Banking experience is considered a significant asset
Join Scotiabank to foster exceptional banking experiences while advancing your career trajectory.
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