Elevate customer experience as the Design Services Team Leader at Crate and Barrel. Lead a dedicated team to drive sales and ensure exceptional service through effective coaching and support.
As a Team Leader, you will manage daily operations, focusing on customer acquisition and retention initiatives. Collaborate with the Assistant Store Leader to enhance team performance and oversee design desk operations. This role prioritizes training, mentoring, and implementing strategies to maximize sales within the design and trade sector.
Key Responsibilities:
• Lead and manage the design associates’ workload
• Coach team members to deliver outstanding performance
• Collaborate with leadership on associate training and development




• Ensure quick and efficient service for all customers
• Monitor and communicate business performance and objectives
Requirements:
• 1+ years in customer service or retail leadership
• Strong organizational and time management skills
• Experience with Microsoft Office and Google applications
• Ability to work a adaptable full-time schedule
• Proven problem-solving and delegation skills
Drive impactful design services while nurturing a motivated team at Crate and Barrel.
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📌 Design Services Team Leader at Crate and Barrel (Burnaby)
🏢 Crate and Barrel
📍 Burnaby