Join the team at Alliance Door Products as a Customer Service Specialist focused on Inside Sales. This role engages with customers while handling orders and providing essential service.
Located in St. Thomas, ON, this full-time role involves managing purchase orders, addressing customer inquiries, and providing accurate quotes. The ideal candidate will possess at least two years of relevant experience in customer service, showcasing strong communication skills and attention to detail. Your effectiveness in managing multiple tasks will be crucial.
Key Responsibilities:
• Process customer orders and vendor transactions
• Answer customer calls and provide necessary support
• Issue quotes and track order statuses
• Address concerns and feedback from customers
• Maintain detailed and organized transaction records
Requirements:
• At least 2 years’ customer service experience
• Strong organizational and multitasking abilities
• Excellent oral and written communication skills
• Familiarity with up-to-date office systems and software
• Resolve recurring issues with sound judgment
Contribute to a positive customer experience at Alliance Door Products in St. Thomas.
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📌 Customer Service Specialist for Inside Sales (St. Thomas)
🏢 Lynden Door
📍 St. Thomas