Elevate your customer service career with USANA as a bilingual Customer Service Representative. We're seeking an outgoing individual fluent in English and Mandarin/Cantonese to deliver exceptional support.
In this full-time role, you'll be part of a dynamic team committed to outstanding customer interactions and effective complaint resolution. Your responsibilities will include handling inquiries across various channels while also performing essential administrative tasks. Join us in enhancing the customer experience at USANA.
Key Responsibilities:
• Provide outstanding support via email, phone, and in-person interactions
• Manage customer complaints and resolve issues effectively
• Handle administrative tasks like booking meeting rooms
• Assist with company events as needed
• Maintain a skilled demeanor in all communications
Requirements:
• Proven customer service experience required
• Fluent in English and Mandarin and/or Cantonese
• Strong organizational skills with attention to detail
• Proficient in Microsoft Office Suite applications
• Ability to multi-task and meet deadlines
Bring your positive and proactive approach to USANA’s customer service team today!
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📌 Bilingual Customer Service Representative at USANA (Richmond)
🏢 USANA Health Sciences
📍 Richmond