Elevate your career with Air Canada as a Cabin Quality Operations Manager. This pivotal role focuses on planning, staffing, and maintaining quality standards while ensuring top-tier customer service in a dynamic airport environment.
As an Operations Manager at Air Canada, you will oversee daily assignments and staff deployment within cabin services. Your responsibilities will include coordinating operational activities, ensuring safety compliance, and fostering a collaborative work atmosphere. You will lead performance improvements and resolve service issues efficiently to enhance the cabin environment.
Key Responsibilities:
• Plan and delegate daily work assignments for cabin services
• Monitor staff deployment and coordinate with operations managers
• Conduct safety briefings and ensure compliance with SOPs




• Manage service delivery and address operational problems
• Report on operational performance metrics and audits
Requirements:
• 3+ years in airport operations supervisory role
• Strong communication and problem-solving skills
• Experience in a unionized working environment
• Ability to work versatile shifts, including weekends
• Knowledge of cabin quality standards and airport operations
Contribute to Air Canada's success by enhancing cabin services and ensuring exceptional customer satisfaction in a supportive operational framework.
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📌 Cabin Quality Operations Manager at Air Canada (Dorval)
🏢 Socket.dev
📍 Dorval