A tech company pioneering IoT solutions seeks a Sr. Support Tools Product Manager to drive the vision and user experience for their support tools. The ideal candidate will have 5-8 years of experience in Customer Support tooling within a fast-paced SaaS environment and familiarity with AI support tools. This role is crucial for shaping the company’s GTM strategy and ensuring the success of various tools that have real-world impacts across industries. Market-competitive salary range from $122,400 to $158,400 CAD.
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