Join Alliance Ground International as a Reservation Specialist in the aviation sector. Utilize your customer service expertise to manage service reservations and support clients effectively.
In this role, you will act as a primary point of contact for clients, utilizing over two years of customer service experience. You will coordinate reservations, process payments, and maintain client relations while ensuring safety compliance and confidentiality. Your problem-solving abilities and solid communication skills will be instrumental in this position.
Key Responsibilities:
• Professionally manage incoming communications
• Book and update service reservations accurately
• Collaborate with concierge agents on service details
• Provide reminders and updates to clients
• Handle financial transactions for services rendered
Requirements:
• At least 2 years’ experience in customer service
• Familiarity with reservation systems and helpdesk software
• Strong organizational skills for multi-tasking
• Proven flexibility in work schedule
• High school diploma or GED required
Bring your customer service skills to AGI and contribute to a top-tier aviation service experience.
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📌 Reservation Specialist in Aviation Services (Richmond)
🏢 lliance Ground International
📍 Richmond