Take on a vital role as a Recovery Associate in Mortgages at Bridgewater Bank, where exceptional customer service is paramount. Bring your attention to detail and organizational skills to support clients and resolve mortgage recovery challenges.
In this hybrid position, you will manage complex mortgage recovery processes while collaborating with customers and internal teams at Bridgewater Bank. Your experience and knack for productive information retrieval will help maintain relationships and drive solutions for delinquent accounts. You’ll be part of a culture that values innovation and encourages professional growth.
Key Responsibilities:
• Administer tax arrears portfolios for resolution
• Analyze and communicate financial solutions for customers




• Process bankruptcy and consumer documents accurately
• Uphold compliance standards while enhancing customer service
• Collaborate with teams to maintain effective communication
Requirements:
• Minimum 3 years of lending institution experience
• At least 1 year of customer service experience
• Post-secondary education in business or finance
• Excellent organizational and multitasking skills
• Familiarity with AI-powered tools as a plus
Elevate your career by applying meticulous attention to detail and superior customer service at Bridgewater Bank.
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📌 Bridgewater Bank Recovery Associate Role (Calgary)
🏢 AMA - Alberta Motor Association
📍 Calgary