Bennett GM is seeking a detail-oriented Appointment Coordinator to enhance our service experience. This full-time position will have you engaging directly with customers and managing service appointments.
As an Appointment Coordinator, you will be responsible for scheduling, customer communications, and cashier functions. This role is perfect for someone with a background in customer service who enjoys a dynamic work workplace. Your contributions will ensure smooth operations and high levels of customer satisfaction at Bennett GM.
Key Responsibilities:
• Manage calls and inquiries for service appointments
• Welcome customers and explain service options clearly
• Confirm appointments and follow up on missed visits




• Keep the appointment schedule updated and organized
• Inform customers about wait times and service updates
Requirements:
• Customer service or scheduling experience preferred
• Effective communication and interpersonal skills required
• Strong multitasking and organizational skills needed
• Familiarity with DealerMine CRM is beneficial
• Knowledge of automotive service practices is a plus
Join Bennett GM and help create positive experiences for our customers at our Cambridge location!
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📌 Full-Time Appointment Coordinator Role (Cambridge)
🏢 Formulafordlincoln
📍 Cambridge