Position SummarySeeking a detail-oriented and proactive Customer Service Representative (CSR) to support daily operations in a fast-paced 3PL environment. Responsible for handling customer inquiries, tracking shipments, coordinating internally, and ensuring accurate, productive service.Key ResponsibilitiesAct as primary contact for customer inquiries (phone & email)Provide shipment updates and order statusEnter and manage data in TMS accuratelyCoordinate with dispatch, operations, and carriersResolve issuesMaintain professional communicationSupport documentation, billing, and trackingManage multiple tasks in a fast-paced environmentQualifications3+ years of customer service experience (logistics/3PL preferred)Experience with TruckMate is an asset.Strong communication and attention to detailAbility to multitask and problem-solve independentlyProficient in Microsoft Office (Excel, Outlook, Word)Ability to work under pressure and meet deadlinesIf interested, please reach out to us on (phone hidden) or (phone hidden).#J-18808-Ljbffr

📌 Brampton Full-Time Customer Service Role
🏢 Acara Solutions
📍 Brampton