Take on an essential role at the College of Physicians and Surgeons of British Columbia (CPSBC) as an Administrative Assistant focused on managing complaints. Contribute to effective complaint handling and data management tasks.
Working under the clinical manager, you will play a key part in the complaints and practice investigations team. This Administration Assistant position involves collaborating with navigators and departmental leaders to ensure all complaints are processed accurately and effectively entered into the database. Enjoy a hybrid working model while fostering your professional growth in a supportive environment.
Key Responsibilities:
• Process new complaints in a timely manner
• Work closely with complaint navigators for accurate data entry




• Maintain compliance with CPSBC policies and procedures
• Assist leadership with complaint triage and distribution
• Ensure efficient flow of information to case administrators
Requirements:
• Excellent attention to detail and organization skills
• Previous administrative experience required
• Familiarity with complaint processes is a plus
• Commitment to equity and inclusiveness
• Solid ability to handle confidential information
Bring your administrative skills to the CPSBC and help enhance complaint management processes.
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📌 CPSBC Administrative Assistant in Complaints (Vancouver)
🏢 College of Physicians and Surgeons of British Columbia
📍 Vancouver